Riverbank Solutions limited is committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, protect and disclose information and data when you use the Pestoe platform.
By accessing or using Pestoe services you consent to this privacy policy. If you have questions or complaints regarding our policy or practices please contact us at privacy@riverbank.coke. This policy applies to all Pestoe customers. Note that, in order to use our services, you must be 18 years of age or older.
Types of Information We Collect.
1. We may collect information from you which can be used to identify you ("Personal Information"), such as your name, email address, phone, username and password.
2. We collect information when you register or open an account, sign in, pay a bill, purchase a Service, call us for support, or give us feedback.
3. We also collect content or other information that you may provide or create when you interact with our Services.
4. Our Services may change over time and we may introduce new features that may collect new or different types of information.
How We Use Your Information.
Account Registration. We may use your name, address, phone number, and email address to register your Pestoe Account for certain Services we provide and to communicate important information to you. We may obtain additional Personal Information about you, to keep our records current.
Communicate with You and Tell You about Other Services or usage notifications. We may use your information to communicate with you about our Services and to give you offers for third party products and services that we think may be of use to you.
To Provide Our Services and Operate Our Business. We may use your information to operate our business, including providing Services you requested, provide you with support related to our Services, and to help us protect our Services, including to combat fraud and protect your information.
Customer Service and Technical Support. We may use your name, address, phone number, email address, how you interact with our Services, and information about your computer configuration to resolve questions you may have about our Services and to follow up with you about your experience.
Feedback. We may use any information you volunteer in surveys you answer for us and combine them with answers from other customers in order to better understand our Services and how we may improve them. Answering any survey is optional.
Communication between us
If you wish to contact us in writing, or if any condition in these Terms and Conditions requires you to give us notice, you can send this to us by e-mail to info@riverbank.co.ke or to such e-mail address that may be communicated to you from time to time. We will confirm receipt of this by contacting you in writing by e-mail.